About Our Projects
Selection management focuses on the long-term gains (financial or commercial success). Our customers need to make profit and ICT projects should contribute, though, the criteria “on time” and “user happiness” appear to be important as well. We know that the gains an ICT project generates are often not fully tangible but the ROI is the first goal for any company.
Read MoreOur Projects
Apr 2021: Service Management for CGCF
Network configuguration. WAN - LAN - Active Directory 2019 - Hyper V - Global training for the management team - Service Desk organization. VPN and Virtual desk. Digitalization plan.
Change Management: New domain - Services and Apps migration - Users training - Data privacy and Information management (GDPR). Read Article
Jan 2015: Wan failover configuration for BECF
Dual WAN config for "Load Balancing" using two connections, switch manually for failover. The dual-WAN VPN Router can aggregate the bandwidths of both WAN connections to achieve a higher Internet bandwidth than what a single WAN connection can provide. OpenVPN server and clients set for employees’ laptops, smartphones, and tablets to connect to the offices using two-factor authentication.
Change Implications: DNS records - MsExchange 2010 and Mx records - Remote Desktop - WAN traffic shape with QOS. Read Article
November 2014: Network configuration with Active Directory 2008 R2
Terre d'Afrique: Request for global services management. Service Desk implementation. AD migration keeping existing equipment. Audit and a full backup. Clean setup of the servers with AD 2008 R2 / Exchange 2010 through a new AD. Contact: Dan Leleux. Environment: Microsoft - Asterix - iPCop - 4D - Vpn Read Article
Governance - ITIL best practices
Governance implementation [ITIL] – BGFI Bank and BAIC Bank in Benin (West Africa) - Change Management - Service Management with Service Desk building (GLPI - TopDesk - SysAid) - Incident/Problem management Read Article